Personal Data Protection for the TAJ Palace
Efficiency Date: 18-03-2025
In Taj Palace we appreciate your privacy and decide to protect your personal information. This privacy policy explains how we collect, use, publish and protect your data when visiting our website, or use our services.
1. Information we collect
We collect different types of information to improve your experience and provide the best possible services.
- Personal data: name, e -mail address, telephone number, billing and payment details, postal address and reservation information.
- Insufficient information: IP address, device type, browser type, location data and details about web pages interaction.
- Cookies and tracking technology: We use cookies, beacons and other tracking technologies to analyze the behavior of users and personalize your experience.
2. As we use your information
Your information is used to strengthen your experience and provide trouble -free services including:
- Reservation and booking management: Processing of hotel reservations, payments and confirmation.
- Personalized Guest Experience: Adaptation of stay based on past preferences and special requirements.
- Marketing and promotion: Sending offers, newsletter and promotional actions adapted to your interests (with exceptions).
- Prevention of security and fraud: protection against unauthorized transactions and ensuring the security of our guests.
- Improvements of websites and services: Analysis of user behavior to optimize our website, services and customer support.
3. Sharing your information
Your data is maintained secure and we don’t sell your personal information. In the following cases, however, we can share this with trusted third parties:
- Services: payment gateway, IT support, assistance to customers and travel partners.
- Legal and regulatory bodies: if required by law or in response to court proceedings.
- Business partners and associated entities: for cooperation with promotions, loyalty programs or special cooperation.
- Hotel operations: Internal department managing reservations, cleaning and services of guests.
4. Data Security Measures
To protect your data, we implement strict safety protocols:
- Encryption and Firewally: All transactions and sensitive data are encrypted to avoid unauthorized access.
- Limited Access: Only authorized staff has access to sensitive data.
- Regular audits and monitoring: We constantly monitor our systems in terms of potential threats and vulnerability.
- Secure processing of payments: All payment transactions are in accordance with PCI DSS standards to ensure safe processing of credit card data.
Despite our best efforts, no online platform is completely safe. We recommend users to take preventive measures such as using strong passwords and maintaining confidential login credentials.
5. Your rights and choices
As a respected guest you have control of your data. You can:
- Access and update Information: Ask for access to your personal data and correct inaccuracies.
- Marketing announcement: logout from promotional e-mails and offers.
- Cookies and tracking: Edit browser settings to deactivate cookies.
- Deleting the application data: Ask us to delete our personal data, subject to legal requirements.
For all data related requirements, please contact our personal data protection team using the details below.
6. Third -party websites and links
Our website may contain links to external sites that work separately. We are not responsible for their privacy procedures and we recommend reviewing their policies before the provision of personal data.
7. The privacy of the children
Our services are designed for adults. We do not collect personal data from individuals under 18 years of age. If we find that the minor has provided personal data, we will take immediate steps to remove them.
8. Preserving your data
We will keep your personal information as long as necessary:
- Fulfill the purposes listed in this policy.
- To comply with legal, tax and regulatory requirements.
- Maintain records and fraud prevention.
- Once the data is no longer required, they are securely deleted or anonymized.
9. Update of these policies
We can regularly update this Privacy Policy to reflect changes in our procedures or legal requirements. Any revision will be published on this page with an updated date of effectiveness. We recommend that you check this policy regularly to be informed. In the case of main updates that significantly affect how your personal data are processed, we will notify you through the relevant communication channels.
10. Contact us
If you have any questions, concerns or requests about your personal data, contact us:
Taj Palace [Q52+PC9, Tosham Road, opposite Siddharth International, Hisar, Haryana 125005] [+91 90530 66800] [Info@thetajpalace.in]
By using our websites and services, you agree to the terms and conditions specified in this Privacy Policy.
If you need further clarification or assistance about this policy, our specialized Privacy Team is always available to help ensure your data rights and security.
