palm palm

Cancellation & Refund Policy

Cancellation & Refund Policy
We understand that plans may change. Our cancellation and refund policy is designed to be fair while ensuring smooth operations for all guests.

Free Cancellation: No cancellation charges apply if canceled at least 14 days (2 weeks) before the arrival date.

Partial Charges Apply:

50% of the total booking amount will be charged if canceled 10 days before arrival.

75% of the total booking amount will be charged if canceled 7 days before arrival.

No Refund: Cancellations made 0-5 days before arrival or in case of a no-show will incur a 100% charge of the total booking amount.

Refund Processing:
Eligible refunds will be processed within 7-10 business days after the cancellation request is approved. Refunds will be credited to the original payment method.

For cancellations, modifications, or further assistance, please contact our support team.