Terms & Conditions for Taj Palace
Effective Date: 18-03-2025
Welcome to Taj Palace. By using our website, booking a stay, or engaging with our services, you agree to the following terms. If you do not agree, please refrain from using our services.
- Definitions
“Hotel” refers to Taj Palace and its associated properties.
“Guest” refers to individuals booking or staying at the hotel.
“Website” refers to the official Taj Palace site and digital platforms.
“Services” include accommodations, dining, spa, events, and other hotel facilities.
- Reservations & Check-in/Check-out
All reservations must be guaranteed with a valid credit card.
Guests must provide accurate details at the time of booking.
The hotel reserves the right to cancel bookings with incomplete or fraudulent details.
Check-in: [Insert Time] | Check-out: [Insert Time]. Early check-in/late check-out is subject to availability and additional charges.
- Payment Policy
Full payment is required at check-in unless a prior arrangement is made.
We accept major credit/debit cards and approved payment methods.
Additional charges (e.g., minibar, room service) must be settled at check-out.
All rates are subject to applicable taxes and service charges.
- Cancellation & Refund Policy
No cancellation charges if canceled at least 2 weeks before arrival.
50% charge if canceled 10 days before arrival.
75% charge if canceled 7 days before arrival.
100% charge if canceled 0-5 days before arrival or in case of no-show.
Refunds, where applicable, will be processed within [Insert Timeframe] days.
- Guest Responsibilities
Guests must present a valid ID at check-in.
The hotel is not responsible for lost or stolen items.
Any damage to hotel property by guests or their visitors must be compensated.
Smoking is prohibited in non-smoking areas and may result in fines.
Guests must maintain appropriate noise levels to respect others.
- Hotel Rights
The hotel reserves the right to refuse service to guests violating policies.
Management may relocate guests due to unforeseen circumstances.
The hotel may cancel reservations due to force majeure events such as natural disasters or emergencies.
- Facilities & Amenities
Pool: Open during designated hours; proper swimwear required.
Gym & Spa: Guests must follow safety and hygiene protocols.
Parking: Limited availability; hotel not responsible for damage or theft.
Wi-Fi: Provided for free, but illegal online activities are prohibited.
- Privacy & Data Protection
Guest data is collected and stored as per data protection policies.
We do not share personal information with third parties except as required by law.
CCTV monitoring is used for security in public areas.
- Liability & Indemnity
The hotel is not liable for accidents, injuries, or health issues during a guest’s stay.
The hotel is not responsible for third-party services (e.g., taxis, tours).
Any disputes will be resolved per applicable local laws.
- Force Majeure
The hotel is not responsible for service interruptions due to events beyond control, such as strikes, pandemics, or natural disasters. - Intellectual Property
Taj Palace’s branding, content, and website materials are protected under intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
- Security & Guest Safety
Guests must adhere to all safety protocols, including emergency exit plans.
Unregistered visitors are not allowed in rooms after specified hours.
The hotel maintains security personnel and surveillance systems for guest safety.
- Complaints & Dispute Resolution
Guests can report complaints at the hotel reception.
The hotel aims to resolve issues within [Insert Timeframe] days.
Legal disputes will be settled as per local jurisdiction laws.
- Amendments to Terms & Conditions
Taj Palace reserves the right to update these terms at any time.
Changes will be communicated via our website, and continued use of services implies acceptance.
- Contact Us
For any queries regarding these terms, please contact:
📍 Taj Palace – Q52+PC9, Tosham Road, opposite Siddharth International, Hisar, Haryana 125005
📞 Phone: [+91 90530 66800]
📧 Email: Info@thetajpalace.in
By continuing to use our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
